By Ashley Robinson A proposed $117.5 million class-action settlement would resolve claims tied to a Comcast cybersecurity incident in October 2023. The case, Hasson v. Comcast Cable Communications LLC, is pending in the United States District Court for the Eastern District of Pennsylvania. Kroll Settlement Administration is handling notices and claims for the case. Comcast denies wrongdoing and says it did not violate the law. The court has not found Comcast liable. The settlement is designed to resolve disputed claims without a trial and provide benefits to people whose information may have been exposed.
How the data breach occurred
According to the settlement notice, a third-party criminal cyberattack took place between October 16 and October 19, 2023. Comcast publicly disclosed the incident on December 18, 2023, after determining that attackers had gained unauthorized access to customers’ personal information. The lawsuit alleges that Comcast failed to maintain adequate security, did not properly protect personal data, and did not provide adequate notice. The complaint also raises claims under the federal Cable Act and state consumer-protection laws. Comcast disputes those allegations and denies liability.
Who may be included
The settlement class includes people in the United States and its territories who received an individual Comcast notice stating that their personal information may have been compromised in the October 2023 breach. The official settlement website says notices were sent on or around December 18, 2023. People who are unsure whether they were identified as class members can use the official identification lookup form or contact Kroll directly. Comcast, its related entities and personnel, judges involved in the case, and people who validly opt out are excluded. Certain people who pursued separate arbitration claims may also be excluded.
What benefits are available
If approved, Comcast would place $117.5 million into a settlement fund. The fund will cover administration and notice costs, court-approved attorneys’ fees and expenses, service awards, identity-protection services, and payments to eligible class members. A qualifying claimant may choose an Alternative Cash Payment estimated at $50, although the final amount can rise or fall through pro rata adjustment depending on the number of valid claims and the money remaining. That estimate is not a guaranteed payment.
Reimbursement for losses and lost time
Class members may instead seek reimbursement for documented out-of-pocket losses and time spent responding to fraud, identity theft, misuse of personal information, or reasonable preventive steps. Eligible expenses can include certain credit-freeze costs, credit reports, monitoring products, postage, copying, mileage, and other related charges incurred after October 16, 2023. Claimants must provide reasonable supporting records, such as statements, invoices, or receipts. Lost time is valued at $30 per hour for up to five hours. The combined payment cap for documented losses and lost time is up to $10,000, subject to the settlement terms and available funds.
Identity protection and important deadlines
Class members are also eligible for three years of identity-defense and restoration services, including credit monitoring, dark-web monitoring, transaction alerts, fraud assistance, and up to $1 million in identity-theft insurance. The settlement site says people do not need to file a payment claim to receive these services, although activation instructions and codes matter. The current deadline to submit a claim is September 14, 2026. The deadline to opt out or object was July 1, 2026. The court’s final-approval hearing is scheduled for August 5, 2026, but the date can change and benefits will not be distributed until approval and any appeals are resolved.
How to file safely
Consumers should use only ComcastBreachSettlement.com, the court-authorized settlement website. A claim can be submitted online or mailed to Kroll Settlement Administration at P.O. Box 5324, New York, NY 10150-5324. Claimants should keep copies of submitted forms and supporting documents, avoid sharing sensitive information with unofficial websites, and be cautious of anyone promising a guaranteed payout for an upfront fee. The settlement administrator can be reached at (833) 319-2401. Remaining in the settlement may release related legal claims against the released parties, while opting out preserves the right to pursue a separate lawsuit but forfeits settlement benefits. Consumers should review the official notice before choosing an option.