By Ashley Robinson Owners of certain Keystone RV Passport Western Edition travel trailers may be entitled to a $2,000 payment after a federal court entered judgment in a class action involving the material used in the vehicles’ roof trusses.
The case, Guisinger v. Keystone RV Company, was filed in the U.S. District Court for the Central District of California. The lawsuit alleged that Keystone represented certain Passport Western Edition trailers as having “5-inch Crowned/Stamped Galvanized Steel Roof Trusses,” while some trailers manufactured after September 2016 were allegedly built with wood roof trusses instead.
Keystone denied the plaintiff’s claims and did not admit wrongdoing. The case ended with a judgment entered under Federal Rule of Civil Procedure 68. The judgment provides a direct payment of up to $2,000 for each qualifying class member whose trailer has wood roof trusses and who submits the required proof.
What the lawsuit alleged
The dispute centers on the construction of the roof of specific Passport Western Edition travel trailers. According to the allegations, Keystone’s marketing and product information described the trailers as using galvanized-steel roof trusses. The plaintiff claimed that Keystone changed the construction of some trailers to wood trusses but continued using the steel-truss description until December 1, 2019.
The complaint asserted claims under California consumer-protection laws, including the California Consumers Legal Remedies Act, the California Unfair Competition Law and the California False Advertising Law. It also included a claim for unjust enrichment.
The case did not result in a finding that every Keystone Passport trailer had a roof-truss problem. The judgment applies only to the defined class and only to trailers that actually have wood roof trusses.
Who may qualify for the payment
The class generally covers consumers who purchased a new Passport Brand Western Edition trailer from a Keystone-authorized dealership in California before December 1, 2019. The trailer must also have a serial number that sequentially ends after HX414101.
However, being connected with the class is not enough by itself to receive money. The current owner must still own the trailer, and the trailer must have wood roof trusses. Owners of qualifying trailers with metal roof trusses are not eligible for the $2,000 payment under the judgment.
People who properly excluded themselves from the class by the June 22, 2026 deadline are also not covered by the judgment.
How much money is available
The judgment provides $2,000 for each qualifying class member who submits a valid Request for Payment. The court-approved judgment sets a maximum total amount of $3,107,000 for the case. That amount also covers the class representative’s service award, attorneys’ fees, costs and other relief described in the judgment.
The payment is not described as a percentage share of a settlement fund. Instead, eligible owners who meet the requirements may receive the stated $2,000 amount, subject to the judgment and the administrator’s review of their submission.
What proof owners need
Claimants must provide documentation showing that they currently own the class trailer. The official instructions list several acceptable documents, including a current vehicle registration, certificate of title, DMV records or current proof of insurance.
The online process also requires the Unique ID and PIN printed on the Request for Payment form mailed to identified class members. Owners who lost the notice or did not receive it can contact the judgment administrator for assistance.
The form also asks for tax information so that the administrator can issue the appropriate IRS Form 1099 if the request is approved. Applicants should keep the confirmation email and confirmation code after filing online.
How to determine whether a trailer has wood trusses
The official claim instructions say that an owner who is unsure about the truss material may inspect the framing through a bathroom vent by removing the vent screws and visually checking the roof structure. Owners should use care when inspecting an RV and should consider asking a qualified RV technician to assist.
A claim should not be filed based only on a brochure, a dealer description or a general assumption about the model year. The trailer must actually have wood roof trusses. The administrator may request additional photographs or video if the truss material is disputed.
Deadline to submit a request
The deadline to submit a Request for Payment online is August 28, 2026. A paper request must be postmarked by that date. Approved payments are scheduled to be mailed on or before October 2, 2026.
The official website for the case is KeystonePassportClassAction.com. Paper requests may be mailed to:
- Keystone Passport Class Action
- Judgment Administrator
- P.O. Box 3219
- Portland, OR 97208-3219
The administrator’s toll-free number listed in the filing instructions is 1-877-239-7718.
What owners should understand
This case does not mean every Keystone RV owner is entitled to money. The eligibility rules are narrow and depend on the trailer’s brand, edition, purchase location, purchase date, serial-number range, current ownership and actual roof-truss material.
Owners should use the official case website, review the judgment notice and submit only accurate information. False claims can be denied and may create legal problems for the person submitting them. Anyone uncertain about ownership, class membership or the construction of the roof should contact the administrator or consult an attorney before filing.
The case is now in the payment stage rather than the early lawsuit stage. For qualifying owners, the most important step is to verify the trailer’s construction and submit the required documentation before the August 28 deadline.