By Ashley Robinson People searching for a “MyChart lawsuit claim” should know that there is no single nationwide settlement covering every MyChart user. MyChart is a patient-portal platform used by many unrelated hospitals and health systems, and privacy litigation has generally involved the way a particular provider configured its website or portal. One currently open claim concerns Memorial Health Services in California.
The proposed settlement is in Valladolid v. Memorial Health Services, Case No. 23STCV05059, pending in the Superior Court of California, County of Los Angeles. It may provide a cash payment to eligible people who accessed the Memorial Health Services MyChart patient portal during the specified class period. Memorial Health Services denies the allegations and has not admitted wrongdoing.
What the MyChart Privacy Lawsuit Alleged
The lawsuit alleged that Memorial Health Services disclosed patients’ personally identifiable information to third parties through the Meta Pixel and other tracking, analytics, or advertising technologies without consent. The plaintiff claimed this conduct violated the California Invasion of Privacy Act, including California Penal Code Section 631(a).
Tracking pixels are small pieces of code that can record activity on a webpage and transmit data to another company. In healthcare-related litigation, the key dispute is often whether the transmitted information could identify a patient or reveal that person’s interaction with medical content. A settlement does not establish that the allegations were true. It is a negotiated resolution intended to avoid the cost, delay, and uncertainty of continued litigation.
Who May Submit a Claim?
The settlement class includes people who accessed the Memorial Health Services patient portal from March 7, 2022, through July 8, 2022. The official notice describes this as the Memorial Health Services MyChart patient portal. Eligibility is tied to this specific health system and date range—not to the general use of MyChart at another hospital.
A claimant must provide proof of class membership by entering the unique Login ID and PIN included in the notice sent by mail or email. Anyone who believes they qualify but did not receive these credentials should call the settlement administrator at 833-421-7255 to verify identity and obtain filing instructions. Claimants should not invent a Login ID, use another person’s notice, or submit information through an unofficial website.
How Much Could Eligible Claimants Receive?
Each class member who submits a valid and timely claim is eligible for a cash payment. The exact amount is not guaranteed in advance. According to the official settlement materials, approved claimants will receive a pro-rata share of the net settlement fund. This means the individual payment will depend on factors including the number of valid claims and the deductions approved for attorneys’ fees, administration expenses, and any class-representative award.
Payment may be issued by check or, if selected on the claim form, through PayPal, Venmo, or Zelle. Settlement checks will become void 180 days after issuance, so recipients should deposit or cash them promptly.
How to File the MyChart Settlement Claim
The only way to receive money is to complete and submit a valid claim form. Claims may be filed online through the official settlement website, MHSPixelSettlement.com. A paper claim form may also be downloaded, completed, and mailed to the settlement administrator.
Online claims must be submitted by 11:59 p.m. Central Time on August 21, 2026. Mailed claims must be postmarked by August 21, 2026. Before submitting, claimants should confirm that their name and contact information are correct, enter the unique credentials exactly as shown in the notice, select a payment method, and save the confirmation page or a copy of the mailed form. Filing a claim should not require paying a fee.
Other Legal Options and Deadlines
The deadline to request exclusion from the settlement is also August 21, 2026. Excluding yourself means you will receive no settlement payment, but you retain any right you may have to pursue your own lawsuit concerning the released claims. The objection deadline was July 15, 2026. The final approval hearing is scheduled for September 17, 2026, although the court may change the date or time.
Doing nothing has consequences. A person who remains in the class but submits no claim will receive no payment and, if the settlement becomes final, will still release the claims covered by the agreement. Eligible individuals should therefore review the official notice carefully before choosing whether to claim, opt out, or take no action.
When Will Payments Be Sent?
Payments are not expected immediately after the claim deadline. The court must first grant final approval, and any appeals must be resolved. The official frequently asked questions state that approved claims will be paid 30 days after the settlement becomes finally approved and the appeals process is complete. Delays are possible.
Because several unrelated healthcare privacy cases mention MyChart, claimants should rely only on the case-specific website and notice. The Memorial Health claim concerns one provider, one class period, and one court case. It is not a claim against every hospital that uses MyChart, and it should not be confused with separate lawsuits involving Epic Systems or other healthcare organizations.